Pk bet FAQ — All Your Questions Answered

Yes. Only users aged 18 or above may register at pk bet. Accounts belonging to underage users will be permanently closed. Details On the Responsible Gaming page See.

No. Under pk bet's policy, each person is allowed only one account. If multiple accounts are detected, all of them may be closed and any remaining balance may be forfeited.

Upload a photo of your national ID or passport from Profile Settings. Verification is typically completed within 24 hours. Large withdrawals may be restricted until verification is done.

Contact the support team support@pkbet-jit.comto email us and request account closure. Be sure to withdraw any remaining balance before closing. For self-exclusion options, Responsible Gaming page See.

The minimum deposit at pk bet is ৳300. After logging in, go to the Cashier section, choose your preferred payment method, and enter the amount. Current limits are always shown up to date in the Cashier.

Mobile banking deposits (Mobile Pay/Nagad/Rocket) are usually credited within 5 minutes. Bank transfers may take 1–3 hours. If it's been more than 30 minutes, please contact support.

First, make sure your mobile banking account has sufficient balance and that the payment was sent to the correct pk bet payment number. If the issue persists, contact support with your transaction ID.

pk bet does not charge any deposit fees. However, your mobile banking provider may apply its own transaction charges in accordance with its own policies.

Mobile banking withdrawals are typically processed within 1–4 hours. Bank transfers may take 1–3 business days. VIP account holders enjoy faster withdrawal processing.

The minimum withdrawal is ৳500. The maximum limit depends on your account level and verification status. Check the Cashier section of your account for the exact limits.

First, confirm that your KYC verification is complete and that the bonus wagering requirements have been met. If you're still having trouble, contact support with your withdrawal reference number.

Wagering requirements refer to how many times you must bet the bonus amount before you can withdraw it. For example, a 10x requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets. Details On the Terms & Conditions page available.

A percentage of your net losses over a set period is returned as cashback. Cashback is typically credited to your account every Monday. Active cashback offer On the Rewards page See.

No, bonuses cannot be withdrawn directly. Only winnings earned from a bonus become withdrawable once the wagering requirements have been met. You can track your progress toward completing those requirements in your account dashboard.

With live betting, you can place bets while a match is in progress. Odds update every second, so quick decisions matter. Use the live scorecard and stats to guide your bets.

Once a bet is confirmed, it generally cannot be cancelled. However, if the "Cash Out" option is available, you can partially or fully settle your bet at a specific point in time. Cash Out may not be available for every bet.

Log in and Visit the Games page Browse to your preferred game and set your stake. Some games are available in demo mode for free — a great way to practice before playing with real money.

Decimal odds are shown by default. You can switch to fractional or American format in Settings. All formats represent the same actual payout.

Entering the wrong password too many times will temporarily lock your account. Wait 15–30 minutes and try again. If the issue persists, email support@pkbet-jit.com or use live chat.

Go to Profile → Security Settings and enable Two-Factor Authentication. Verify your mobile number. From then on, an SMS OTP will be required at every login.

Change your password immediately and notify us at support@pkbet-jit.com. Our support team will temporarily suspend the account and launch an investigation. Make sure to save any details of unauthorized transactions.

Go to your phone's Settings → Security and enable "Unknown Sources" or "Install unknown apps". Then try installing the APK file again. Also make sure you have enough storage space.

Yes, you can log in to both the app and the website using the same account. Your balance, betting history, and bonuses stay fully synced across both platforms.

Yes. Log in with your password first, then go to App Settings and enable biometric login. From then on, you can sign in using just your fingerprint or Face ID.